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Patient Access Specialist - Brookings - CMC

The patient access specialists ensures that patient information is collected and that patients are aware of network policies and procedures. Interviews patients or representative and enters accurate, appropriate, and required information into computer data base. Distributes appropriate information to ancillary departments. Participates in performance improvement and continuous quality improvement.

Essential Functions:
Responsible for interviewing patients or their representative to obtain personal information and/or verifying information already on file, including emergency contact numbers and insurance information.
Obtains signatures from all incoming patients on Conditions of Access and Privacy forms.
Provides information to the patient/representative about billing, complaint process, patient rights and HIPAA. Distribute network specific literature appropriately.
Collects payments, records payments, and forwards payments to Fiscal services appropriately and by the next business day.
Knows network financial policies, familiar with services that are available, refers patients to financial counselor when appropriate.
Communicates appropriately and clearly to supervisor, coworkers, and patients.
Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.

Minimum Education & Experience:
High school graduate or equivalent.
One year in office setting preferred.
Experience with medical terminology and insurance preferred.
Ability to communicate in English; both verbally and in writing.
Additional languages preferred.
Experience in a setting that required excellent customer service preferred.

Required Knowledge, Skills & Abilities:
Basic computer knowledge.
Ability to type 40 words per minute.
Knowledge of medical terminology.
Excellent interpersonal skills.

Curry Health Network (a dba of Curry Health District) is comprised of a hospital and several medical clinics located on the southern Oregon coast. Curry Health Network is an Oregon special health district, a form of local government and municipal corporation that has been granted 501(c)(3) status by the Internal Revenue Service, and as such, has the exemptions and rights that such status affords.

Curry General Hospital in Gold Beach, a critical access hospital and the sole hospital in Curry County, is your community hospital and Curry Medical Practice offers primary and specialty care and is located within the hospital. Curry Medical Center in Brookings offers primary, specialty and same day care services in addition to 24/7 emergency department services. Primary care services are also available at Curry Family Medical, our medical clinic which serves Port Orford. Curry Health Network is committed to providing compassionate, quality health care with service excellence, close to home.

Equal Opportunity Employer: Curry Health Network shall not discriminate against any employees or applicants for employment or financial programs on the basis of race, religion, color, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, marital status, age, physical or mental disability, family medical history or genetic information, political affiliation, military service, or any other category protected by federal, state or local laws.

Additional Information
Position Type : Full Time
Shift : Day

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