Central Scheduler - Brookings
The Central Scheduler provides scheduling services for all visits for Curry Health Network medical clinics. This department is also responsible for answering the main clinics' phone line and directing patients as necessary.
●Answers all incoming calls using proper phone etiquette, with ability to answer basic questions that may be asked by patients and community.
●Obtains information from caller to be able to decipher whether patient needs to schedule an appointment or be transferred to a different department.
●Ability to understand provider preferences and schedule appointment based upon provider template.
●Able to use patient communications and Skype to share information with clinical staff regarding a patient phone call.
●Ability to review provider schedules and fill open slots to ensure maximization of provider templates.
●Performs other duties as assigned to support the mission, vision and overall effectiveness of Curry Health Network.
Minimum Education & Experience:
●High school graduate or equivalent.
●One year in office setting preferred.
●Experience with medical terminology and insurance preferred.
●Ability to communicate in English; both verbally and in writing.
●Additional languages preferred.
●Experience in a setting that required excellent customer service preferred.
Required Knowledge, Skills & Abilities:
●Basic computer knowledge.
●Ability to type 40 words per minute.
●Knowledge of medical terminology.
●Excellent interpersonal skills.
Curry Health Network (a dba of Curry Health District) is comprised of a hospital and several medical clinics located on the southern Oregon coast. Curry Health Network is an Oregon special health district, a form of local government and municipal corporation that has been granted 501(c)(3) status by the Internal Revenue Service, and as such, has the exemptions and rights that such status affords.
Curry General Hospital in Gold Beach, a critical access hospital and the sole hospital in Curry County, is your community hospital and Curry Medical Practice offers primary and specialty care and is located within the hospital. Curry Medical Center in Brookings offers primary, specialty and same day care services in addition to 24/7 emergency department services. Primary care services are also available at Curry Family Medical, our medical clinic which serves Port Orford. Curry Health Network is committed to providing high quality health care with service excellence, close to home.
Equal Opportunity Employer: Curry Health Network shall not discriminate against any employees or applicants for employment or financial programs on the basis of race, religion, color, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, marital status, age, physical or mental disability, family medical history or genetic information, political affiliation, military service, or any other category protected by federal, state or local laws.
Position Type : Full Time
Shift : Day